DATA PROTECTION

In the following, we wish to inform you about the processing of personal data within the scope of your use of our website.

Controller
The Controller of these web pages is Global Assekuranz Versicherungsmakler GmbH (Hildegard-von-Bingen-Allee 2, 50933 Cologne). Further information on our company and its authorised representatives is available in our legal notice.

Legal basis of the data processing
To be able to make our website and the associated services available to you, we process personal data on the following legal basis:

  • consent (point (a) of Art. 6(1) GDPR)
  • for the fulfilment of contracts (point (b) of Art. 6(1) GDPR)
  • on the basis of a balancing of interests (point (f) of Art. 6(1) GDPR)
  • for the fulfilment of a legal obligation (point (c) of Art. 6(1) GDPR)

So that you are able to identify the basis on which we process the personal data, we will make reference to the appropriate terms in the context of the particular type of processing.

If personal data are processed based on your consent, you are entitled to withdraw such consent at any time, with future effect.

If we process data on the basis of a balancing of interests , as the data subject, you have the right to object to the processing of personal data, taking into account the requirements of Art. 21 GDPR.

Access data

If you visit our website, your personal data will be processed to enable the website content to be displayed on your device.

To allow the website to be displayed in your browser, it is necessary for the IP address of the device that you used to be processed. Furthermore, additional information about the browser of your device is required.

According to the applicable data protection law, we are also obliged to ensure the confidentiality and integrity of the personal data processed by our IT systems.

For this purpose and for these interests, the following data is logged on the basis of a balancing of interests:

  • IP address of the accessing computer (for a maximum of 7 days)
  • Operating system of the accessing computer
  • Browser version of the accessing computer
  • Name of the accessed file
  • Date and time of access
  • Transferred volume of datae
  • Referring URL

The IP address will be erased from all systems used in connection with the operation of these internet pages after 7 days at the latest. This means we are no longer able to identify any persons from the remaining data.

Furthermore, the data is also used to identify and remedy any errors on the website.

Contact form

We offer a contact form on our website which you can use to request information about our products or services or for the general purpose of entering into contact with us. We have highlighted the fields for the specific data which we require from you to be able to answer your enquiry as compulsory fields. Any information you provide in the other data fields is voluntary.

We need this information to process your enquiry, to be able to address you correctly, and to provide you with a response. In the case of specific enquiries, the data processing takes place in order to fulfil or to initiate a contract. In the case of general enquiries, the processing takes place on the basis of a balancing of interests.

Enquiries we receive through the contact form on our website will be processed by us electronically to respond to your enquiry. In this context, other persons or departments and possibly also third parties may become aware of the content in the form which you sent.

The transmission of the form data via the internet is carried out using encrypted connections.

Claim notification form

We offer a claim notification form on our website which you can use in order to notify claims directly to us. We have highlighted the fields for the specific data which we require from you to be able to answer your enquiry as compulsory fields. Any information you provide in the other data fields is voluntary.

We need this information to process your claim, to be able to address you correctly, and to provide you with a response. The data processing takes place for the fulfilment of a contract.

The transmission of the form data via the internet is carried out using encrypted connections.

Google Maps

We have integrated the Google Maps service on our website. This means that a map of our locations is loaded by the servers of Google that shows our location to visitors. The data processing is carried out on the basis of a balancing of interests, in respect to which our interest is in ensuring our locations are easier to find and journeys are simpler to plan for our visitors.

The content required to display the section of the map is uploaded from the servers of Google that are generally located in the USA. Google guarantees an appropriate level of privacy (entry “Privacy Shield”).

PURPOSES OF THE PROCESSING OF PERSONAL DATA

We process the above data for the operation of our website and the fulfilment of contractual obligations towards our customers and/or to protect our legitimate interests.

If you submit any enquiries outside of active customer relations, we shall process the data for sales and advertising purposes. You can object to the use of your data for advertising purposes at any time.

VOLUNTARY INFORMATION

If you provide data to us voluntarily, e.g. in forms, and such data is not required for the fulfilment of our contractual obligations, we will process this data under the legitimate assumption that the processing and use of this data is in your interest.

RECIPIENTS / FORWARDING OF DATA

Data that you provide to us will not be forwarded to third parties on principle. In particular, your data will not be forwarded to third parties for their advertising purposes.

However, we may use service providers for the operation of this website or for other products or services provided by us. It may therefore be the case that a service provider gains access to personal data. We select our service providers carefully – especially in terms of data protection and data security – and take all measures to ensure an admissible data processing, as required by data protection law.

DATA PROCESSING OUTSIDE THE EUROPEAN UNION

Insofar as personal data is processed outside the European Union, further information about this is provided in the previous statements.

DATA PROTECTION OFFICER

We have appointed a data protection officer. You can contact them using the following address:
Dipl.-Ing. (FH) Harald Müller-Delius, MBA
Email: datenschutz@global-gruppe.com

YOUR RIGHTS AS A DATA SUBJECT

You have the right of access to your personal data. You can contact us at any time to request access to your data.

In the event of a request for access which is not made in writing, please note that we may request proof from you to confirm that you are the person you claim to be. Furthermore, you have a right of rectification or erasure or to the restriction of processing insofar as this is granted to you by law.

Finally, you have the right to object to the processing within the limits of the legal provisions.

A right to data portability also exists within the scope of the data protection regulations.

ERASURE OF DATA

We generally erase personal data when there is no requirement for its further storage. Such a requirement may exist, however, if the data is still being needed in order to fulfil contractual obligations, or to review and grant or decline warranty claims and other possible guarantee claims. In the event of legal retention obligations, erasure only becomes an option after the respective retention obligation has expired.

RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY

You have the right to lodge a complaint about the processing of personal data with a data protection supervisory authority.

CHANGES TO THIS PRIVACY POLICY

We shall revise this privacy policy in the event of changes to this website or other events necessitating such revision. You will always find the current version on this website.

Last updated: 27.05.2019